Setup
Company profile and logo
Everything here prints on your proposals. Owners and admins edit it in Settings → Company Profile & Logo.
Letterhead
- Logo — tap to choose it from Photos. A wide logo on a transparent or white background looks best.
- Business name, address, phone, email, website — shown under your logo.
- License / insurance line — for example, "Licensed & insured · ID Contractor #RCE-12345".
- Accent color — headings, the total, and the bar under your letterhead.
Terms on every estimate
Payment terms, how long the estimate is good for, and anything else you want on every proposal. For example: Estimate valid 30 days. Payment due on completion. Thank you for your business!
Proposal wording
The standard Opening paragraph, How to prepare, and Not included text for every proposal. Each starts with Preflight's standard wording; tap to make it your own. In the opening paragraph, write [customer] and it becomes the customer's name. See Proposal wording.
Estimate plans
Square footage on plans (on by default) prints each room's square feet and a scale bar on the floor plan in proposals. Turn it off to show room names only, so your measurements can't be handed to a competitor. Each estimate can change this for itself.
Social media
Under Social Media, type your handles — just @zerorezboise or zerorezboise; the app makes the links (paste the full link for Google reviews). They print as Follow us at the bottom of every proposal and show on the online accept page.
More in Setup
Start here: setup checklistCreate your company accountApp Lock and Face IDYour account: name, password, email, deleteManaging your team on the office web pageServices offeredThe office web pageRate sets: standard and contract ratesPrice one surface the same as anotherSquare-foot pricing: bands or tiersService minimumStairs pricingUpholstery pricingAdd-ons and extra chargesPayment terms and card feesSales tax by stateTravel and mileageBranches, franchises and state licensesCurrency, metric and temperatureProposal wordingLead sourcesPromo codes and employee perk codesService reminders ("time for your next cleaning")Bluetooth laser measuresRoutes — the route owns the jobsW-9 and insurance certificate for commercial customersPrice sheets to print or exportConnect QuickBooks OnlineEmails when a customer answersWebhooks — send data to Zapier, Make or your CRMInvite your team and choose rolesPrice changes on site — as needed, within a limit, or lockedPermission to scan and photographPhotos & video notice (marketing and training)Required before sending ("stupid proofing")Screenshots, the security log, and people who leaveTraining coursesCondition charges — wool, woven, soil, petsWalls, countertops and bathroom fixturesPlan & BillingBooking accepted proposals in ZRWare (Zerorez)Export customers to a spreadsheetAutomatic follow-ups on proposalsOnline booking, deposits and cancellationsArrival windows and how long jobs takeTeam chat — one on one, groups, photos and videosBring your customers in from QuickBooksZones (your service area by zip code)Bring customers in from a spreadsheetCapacities, time off and blocked timeFranchise systems — stores, zips and system totalsPayments — use your own processorSplitting revenue — secondary techs, multi-route jobs, and revenue after costsWhat you do — setting up your servicesDepartmentsLate fees on overdue invoicesRefunds — card payments and QuickBooksReports and sharingSwitching companiesMonthly goalsPreflight Leadership — one-on-ones, scorecards and personal goalsKudos and Employee of the Month